What information do we collect?
We collect information from you when you register on our site, place an order, subscribe to our newsletter, respond to a survey or fill out a form.
When ordering or registering on our site, as appropriate, you may be asked to enter your name, e-mail address, mailing address, phone number or credit card information. You may, however, visit our site anonymously.
What do we use your information for?
Any of the information we collect from you may be used in the following ways:
1. To personalize your experience - your information helps us to better respond to your individual needs.
2. To improve our website - we continually strive to improve our website offerings based on the information and feedback we receive from you.
3. To improve customer service and experience - your information helps us to more effectively respond to your service requests and support needs.
4. To process transactions - your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
5. To send periodic emails - To provide you with relevant and useful information, offers, and to seek your input in order to better serve you.
Note: If at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.
How do we protect your information?
We use regular malware scanning and firewall rules. Our website is scanned on a regular basis for known security vulnerabilities in order to maintain the safety of your personal information.
Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential.
We do not currently use Secure Socket Layer (SSL) technology as we do not request or handle your sensitive information (such as passwords or credit card details) directly. All transactions are processed directly through a payment gateway provider and are not stored or processed on our servers.
Yes. Cookies are small files that a site or its service provider transfers to your computer hard drive through your Web browser (if you allow) that enables the site or service provider’s systems to recognize your browser and capture and remember certain information.
If you prefer, you can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies via your browser settings. Like most websites, if you turn cookies off, some of the features and services designed to enhance your user experience may not function properly.
Do we disclose any information to third parties?
We do not sell, trade, or otherwise transfer to outside parties your PII. This excludes trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when required to comply with the law, enforce our site policies, or protect our or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
Third party links
Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
How does our site handle do not track signals?
Our site does its best to honor do not track requests. However, due to the vast technical differences in web browsers in use across the internet we are unable to guarantee that do not track signals will be honored.
California Online Privacy Protection Act Compliance
Because we value your privacy we have taken the necessary precautions to be in compliance with the California Online Privacy Protection Act.
Children’s Online Privacy Protection Act (COPPA) Compliance
We are in compliance with the requirements of COPPA. Our website, products and services are all directed to people who are at least 13 years old or older. We, therefore, do not collect information from anyone under 13 years of age.
Other Information Sharing And Disclosure
Joint Venture Partners - We may participate with another company or individual for purposes of jointly promoting our products, services, promotions or contests or their products, services, promotions, or contests. We may be required to disclose your PII and usage data to them for the purposes of:
(i) compensation, transaction processing, fulfillment, and support; and
(ii) for offering you other products, services, promotions, and contests.
These joint venture marketing partners may also contact you regarding other products, services, promotions, or contests.